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~ FAQs ~

*** If you have a question that is not addressed below, please visit our Contact Us page for additional resources.

 

1.      How do I become a distributor or wholesaler of your products?

               To make a request please send us a message with the details of your desired arrangement through our Contact

                Us page.

 

2.     How do I purchase or use your gift card, or another company's gift card on your site?

               Please visit our Gift Card page

 

3.     How do I customize my order?

               Please send us a request through our Contact Us page.

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4.     I have not received my order; what do I do?

               Please visit our Shipping & Returns page. If you still need assistance please reach out to us through our Contact

               Us page.

 

5.     What is your Exchange policy, Refund policy, or Cancellation policy?

               Please visit out Shipping & Returns page.

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6.     What is your Shipping Policy?

               Please visit our Shipping & Returns page.

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7.     Do you ship outside of the U.S.?

               Yes, but you must first Contact Us to work out the shipping cost which may be higher than shipping within the U.S.

 

8.     Do you have a physical location?

               Yes, but only for authorized returns and exchanges. We do not accept visitors, customers or any form of   

                correspondence.

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9.     I am having issues with an element on your website or your voice messaging system; what do I do?

               Please submit a request for technical assistance on our Contact Us page.


10.   How can I help support your business?

               Thank you for your thoughtfulness. Please visit our Help Us page.

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11.     How do I apply for your scholarship?

               Please visit our Scholarship page.

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12.    How do I take one of your courses?

               Please visit our Courses page.

 â€‹

13.    How do I become one of your Product Review Experts?

               Please visit our Product Review page.

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14.    Where can I find more information about your Tiered Membership program?

               Please visit our Tiered Membership page.

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15.    What are your Terms & Conditions?

               Please visit our Terms & Conditions page.

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16.    What is your Privacy Policy?

             Please visit our Privacy Policy page.

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​17.    What types of payments do you accept?

            Please visit our Terms & Conditions page.

​​

18.    What precautionary measures are you taking since Covid-19?

           Please visit our Covid Safety Measures page.

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Shipping Policy
Payment Types
Terms
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By agreeing to use our website, access our content or materials, purchase our products, leave us a donation or accept assistance, information or discounts of any kind, participate in any interaction, transaction or program of ours, you represent that you agree with and accept all of our terms & conditions. Please be sure to read our entire Terms & Conditions, Privacy Policy, FAQs, & all information found on each page carefully.

At  MoContee, you are family! We sincerely thank you.

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​  © Copyright 2020-2025  |  MoContee.com  | All Rights Reserved

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